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Patients unfairly struck off GPs' lists over minor disagreements

Publié par Clifford Armion le 18/10/2011

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Stephen Adams

Some are taking a "zero tolerance" approach to alleged abuse by removing whole families without warning, after a dispute with just one individual, according to a worrying report.

The Ombudsoman found such action was often "unfair and disproportionate."

The Health Service Ombudsman's review into complaint handling by the NHS in England in 2010-11, published today (TUES), has found that 'de-registration' complaints accounted for more than a fifth (21 per cent) of all those it investigated about GP surgeries - up from 15 per cent in 2009-10.

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Pour citer cette ressource :

"Patients unfairly struck off GPs' lists over minor disagreements", La Clé des Langues [en ligne], Lyon, ENS de LYON/DGESCO (ISSN 2107-7029), octobre 2011. Consulté le 16/04/2024. URL: https://cle.ens-lyon.fr/anglais/archives/archives-revue-de-presse/patients-unfairly-struck-off-gps-lists-over-minor-disagreements