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Hospital staff bullied into bad behaviour, survey finds

Publié par Clifford Armion le 09/09/2013

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Kevin Rawlinson

A quarter of doctors and surgeons and a third of nurses have been bullied into behaving in ways they believe are bad for patient care, a survey has found.
According to the figures, fewer than three out of five health workers would be confident to raise concerns about the quality of patient care to senior management and about 40% were worried that their organisation could be at the centre of the next patient care scandal.
The results were described as disappointing by Kevin Croft, president of the Healthcare People Management Association. He said: "The findings reinforce the need for a much greater focus on the staff experience, good people management and staff engagement ... to improve the patient experience. We know there is a clear correlation between a positive staff experience and better health outcomes for patients."
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Pour citer cette ressource :

"Hospital staff bullied into bad behaviour, survey finds", La Clé des Langues [en ligne], Lyon, ENS de LYON/DGESCO (ISSN 2107-7029), septembre 2013. Consulté le 19/06/2024. URL: https://cle.ens-lyon.fr/anglais/archives/archives-revue-de-presse/hospital-staff-bullied-into-bad-behaviour-survey-finds