Consumers spend £18m on debit card surcharges in two months
Jill Insley
"Consumers are paying an estimated £265,000 a day in debit card surcharges for booking plane tickets, despite recommendations that the government ban such fees.
"Consumer organisation Which? submitted a super complaint - a complaint about market features that may be significantly harming consumers' interests - to the Office of Fair Trading (OFT) in March, asking the regulator to investigate excessive surcharges for travellers who pay for flights with a credit or debit card.
"At the end of June the OFT proposed that charges for paying by debit card should be banned, and pointed out that a simple amendment to existing Payment Services Regulations by the Treasury would achieve this."
Pour citer cette ressource :
"Consumers spend £18m on debit card surcharges in two months", La Clé des Langues [en ligne], Lyon, ENS de LYON/DGESCO (ISSN 2107-7029), juin 2011. Consulté le 21/03/2023. URL: http://cle.ens-lyon.fr/anglais/archives/archives-revue-de-presse/consumers-spend-18m-on-debit-card-surcharges-in-two-months