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Consumers spend £18m on debit card surcharges in two months

Publié par Clifford Armion le 09/06/2011

Jill Insley

"Consumers are paying an estimated £265,000 a day in debit card surcharges for booking plane tickets, despite recommendations that the government ban such fees.

"Consumer organisation Which? submitted a super complaint - a complaint about market features that may be significantly harming consumers' interests - to the Office of Fair Trading (OFT) in March, asking the regulator to investigate excessive surcharges for travellers who pay for flights with a credit or debit card.

"At the end of June the OFT proposed that charges for paying by debit card should be banned, and pointed out that a simple amendment to existing Payment Services Regulations by the Treasury would achieve this."

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Pour citer cette ressource :

"Consumers spend £18m on debit card surcharges in two months", La Clé des Langues [en ligne], Lyon, ENS de LYON/DGESCO (ISSN 2107-7029), juin 2011. Consulté le 19/10/2021. URL: http://cle.ens-lyon.fr/anglais/archives/archives-revue-de-presse/consumers-spend-18m-on-debit-card-surcharges-in-two-months